Decrease Care Costs
Understanding and using mobile data is a frustrating and costly activity for many mobile subscribers. Despite the growing sophistication of smartphones, tablets and other connected devices, the tools and utilities for managing the consumption of data on these devices is quite limited. Translating one's behavior to their data consumption and ultimately their bill at the end of the month is close to impossible for most subscribers. This leads to frustration and costly issues including:
- Increased churn by frustrated subscribers
- Increased support call costs from misunderstanding "bill shock"
- Revenue "bleed" and loss through "bill shock" negotiations
My Data Manager eliminates surprises by making data consumption transparent to subscribers. The solution provides notifications and alerts to address "bill shock" issues but also educates the subscribers as to when, where, and how they are consuming data so that they can make smarter choices about their data consumption.